When booking an appointment you will be asked to put a card on file to hold your reservation. We require at least 48 hours' notice to cancel or reschedule. Cancellations 48-24 hours before your appointment incur a $50 fee. Less than 24 hours' notice is charge 50% of the service cost and no shows are charged in full.

At Opal Salon, our goal is for you to love your hair and feel confident leaving our salon. If you have a concern with your service, please contact us within 7 days of your appointment so we can discuss an appropriate adjustment.

We are happy to make complimentary adjustments when appropriate. Adjustments are intended to address the original service and are not considered a new service or a complete change of direction.

Opal Salon does not offer refunds for completed services. We appreciate the opportunity to work with you and make sure you feel confident and cared for.

Thank you for understanding!